Author: Livia Tay, MY
Last Updated: May 14, 2024
This article outlines the standard procedure for handling client requests to change their MT4 account name. Please follow each step carefully to ensure accuracy and compliance.
Step-by-Step
-
Log in to the Client Portal
Go to the Client Portal and enter your username and password to log in. Kindly refer image 3.1.9.1a for detailed information.
image 3.1.9.1a -
Navigate to the "Accounts" Section
Once you're logged in, locate the top menu bar and click on “Accounts.” Kindly refer image 3.1.9.2a for detailed information.
image 3.1.9.2a -
Access the Account Options
Find the trading account you're interested in. Next to the account, you’ll see a three-dot icon and click on it to open the options menu. Kindly refer image 3.1.9.3a for detailed information.image 3.1.9.3a
- Click on Edit Account Name
Select the correct MT4 Account Number of the account that you wish to change and fill in the blank of the new MT4 Account name. Kindly refer image 3.1.9.4a and image 3.1.9.4b for detailed information.image 3.1.9.4a
image 3.1.9.4b - Submit the Changes
After entering the new name, click "Submit" to save your changes.
The name of your MT4 account has now been successfully updated. This change is for your reference and will be reflected within your Client Portal.